Global leader in providing solutions in contact management of customers and services in the area of outsourcing. Its services extend to companies around the world in communications, financial services, medical, technology, industry and transportation.
Sykes specializes in providing flexible and high quality outsourcing solutions, with an emphasis on customer service and technical support. Sykes’s vision extends to two areas, one in the Americas (United States, Canada, Latin America and Asia Pacific) and the other in EMEA (Europe, Middle East and Africa).
In Costa Rica, Sykes incorporates an academy of customer service support for North American users. As a striking market for the company, the service, experience and knowledge of Costa Rican professionals is aligned to Sykes’ quality proposals, opening the possibility of being part of one of the world’s largest call centers.
Outside the regular scope, Sykes is recognized for its effective CSR plans, innovation and unique services platform. Its reputation lists it within the Fortune 1000 Ranking.
For more information, please visit: http://investor.sykes.com